Avaya Enterprise Team Engagement Solutions (APDS) Practice Test

3171T Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Exam Details for 3171T Avaya Enterprise Team Engagement Solutions (APDS):

Exam Specification:
- Number of Questions: The exam typically consists of multiple-choice questions, with a total of approximately 60 questions.
- Time Limit: The total time allocated for the exam is usually 90 minutes.
- Passing Score: The passing score for the exam varies, but it is generally set around 70% or higher.
- Exam Format: The exam is usually conducted in a proctored environment, either in-person or online.

Course Outline:

The Avaya Enterprise Team Engagement Solutions (APDS) course covers the following key areas:

1. Avaya Team Engagement Solutions Overview:
- Introduction to Avaya Team Engagement Solutions
- Understanding the benefits of team engagement solutions
- Avaya portfolio and product offerings

2. Unified Communications and Collaboration (UC&C):
- Understanding UC&C and its components
- Avaya UC&C solutions and features
- Communication and collaboration tools
- Integration with other business applications

3. Contact Center Solutions:
- Introduction to contact center solutions
- Avaya contact center products and features
- Contact center routing and queuing
- Reporting and analytics in contact centers

4. Team Engagement Deployment and Management:
- Avaya solution design and deployment considerations
- Integration with existing infrastructure
- Team engagement solution administration and management
- Security and compliance considerations

5. Solution Selling and Customer Engagement:
- Understanding customer needs and requirements
- Solution selling strategies and techniques
- Customer engagement and relationship management
- Value proposition and ROI analysis

Exam Objectives:

The objectives of the 3171T exam are to assess the candidate's understanding of the following:

1. Avaya Team Engagement Solutions and its benefits.
2. Unified Communications and Collaboration (UC&C) solutions.
3. Contact center solutions and their features.
4. Deployment and management of team engagement solutions.
5. Solution selling strategies and customer engagement.

Exam Syllabus:

The exam syllabus for 3171T Avaya Enterprise Team Engagement Solutions (APDS) includes the following topics:

1. Avaya Team Engagement Solutions Overview
2. Unified Communications and Collaboration (UC&C)
3. Contact Center Solutions
4. Team Engagement Deployment and Management
5. Solution Selling and Customer Engagement

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3171T
Avaya Enterprise Team Engagement Solutions (APDS)
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Question: 108
All Avaya Aura System Manager redundancy options all can use two servers. Although a server is designed as primary
and another server is designed as secondary, it is possible to keep them in the active state at the same time.
In what conditions or deployment mode, you can make two servers running at the same time?
A. Geo-redundancy is deployed
B. Run in "Split WAN" mode
C. Run in high availability mode of deployment
D. Large deployment model with load balancing
Answer: B
Question: 109
Customers need Microsoft Exchange as a back-end voice message. Customers do not require solutions for geographic
redundancy, but require hardware redundancy. The customer has 8,000 users. Assuming that there are 60 users per port,
at least how many Avaya Aura Messaging Application Servers will be required to meet the requirements?
A. 2 Application Servers
B. 3 Application Servers
C. 4 Application Servers
D. 5 Application Servers
Answer: B
Question: 110
Avaya Aura Communication Manage (CM) can be used as part of the application layer (feature server mode), or
access layer (evolution serve mode) or access unit. The traditional PBX can provide four functions (routing, media
control, device registration, user function), Avaya Aura session Manager can also provide these features.
When the CM is deployed as a feature server, which of the following features is provided by the Session Manager?
A. Routing and media control
B. Routing and user functions
C. Routing and device registration
D. Media control and device registration
E. Media control and user functions
F. Device registration and user functions
Answer: C
Question: 111
How many SIP devices can be supported by one Avaya Aura Session Manager 7.0?
A. 100.000
B. 200,000
C. 250.000
D. 350,000
E. 400.000
Answer: D
Question: 112
You are designing a scenario that requires Avaya Aura and Microsoft systems to share internal status. Which of the
following products must be included in your program? (Please Select Three)
A. Avaya Aura System Manager
B. Avaya Aura Application Enablement Services (AES)
C. Avaya Aura Presence Services
D. Microsoft OCS/Lync
E. Avaya Agile Communication Environment (ACE)
F. Avaya Session Border Controller for Enterprise
Answer: ACD
Question: 113
Which of the following are restrictions on the Avaya Aura 7 Appliance Virtualization Platform (AVP) running on
S8300?
A. Flexible virtualization is not allowed
B. Can only be deployed as Embedded Survivable Remote
C. Can only run Presence Services, Communication Manager
D. Can only be deployed as Embedded Main
Answer: A
Question: 114
Why does the Avaya Aura Presence Service Connector snap-in be deployed on a common EDP or cluster?
A. To provide information about the status of the connection to the EDP application development interface
B. To provide information about the status of the unique EDP
C. To provide an interface to connect to the Session Manager
D. To provide status information of Avaya Communicator for Windows
Answer: A
Question: 115
When AES accesses Communication Manager, what about the Communication Manager?
A. Communication Manager must be run as an Evolution Server
B. Communication Manager must be run as Feature Server
C. Communication Manager must be running on Avaya Aura Core
D. Communication Manager must be running in remote self-surviving mode
Answer: A
Question: 116
The customer has already installed the Engagement Development Platform (EDP) to support Presence. They decided to
add WebRTC snap-in to support the use of company web pages for calls. They also need Engagement Designer snap-
in to develop their own applications.
What is the minimum configuration to support this new snap-in?
A. Install two new EDPs for WebRTC and Engagement Designer
B. Install a new snap-ins on an existing EDP
C. Install Engagement designer on existing EDP and add new EDP for WebRTC
D. Install a new EDP for WebRTC and Engagement Designer
Answer: D
Question: 117
Avaya has established a branch in emerging markets in South Asia, where the general agent is negotiating with a
businessman who has a certain social relationship and can enhance Avayas market share in the country. Without the
approval of Avaya, the merchant proposed that the general agent made the payment of $ 1,000 USD to him in the
name of Avaya.
Is this action appropriate?
A. Appropriate. Because it can be through the appropriate "bribery" to promote the conduct of things, and in many
countries such acts do not violate the bribery law
B. Inappropriate. This is a violation of Avayas policy because it is done without the consent of Avaya
C. Not appropriate. The general agent violates Avayas anti-bribery policy
Answer: C
Question: 118
In Mourito local government project, Avaya cooperate with a local general agent. After winning the project, the
product is also shipped from abroad to Mouritos customs. This time it need a paperwork issued by the customsto let
the goods pass, but you need to wait for 7-14 days for this paperwork generally. The general agent think the project is
very urgent, so he self-assertion paid 150 dollars to a senior customs officer, in advance to get the instrument. The
general agent thinks that this was a very common and legitimate act in the area.
Does the general agent violate any rules and regulations?
A. No. It is conventional that the general agent paid this payment in Mourito, without violating the law of God.
B. Yes. The general agent violates Avayas business principles: never pay any form of "Commission"
Answer: B
Question: 119
Avaya Aura Conferencing 8 supports deployment in VMware environment. What is the correct description on the
OVA template?
A. OVA templates are available for small, medium and large deployments
B. OVA templates are only available for medium and large deployments
C. OVA templates are only available for small and medium deployments
D. OVA templates are only available for Turnkey deployment
Answer: B
Question: 120
AAMS has a variety of different licenses, for the CM AAMS "instance" license (each AAMS server needs one), there
are "channel" permission (each bar needs a link).
What are the ways in which these licenses are available?
A. The power suite license contains the "instance and system" license, and only the "channel" license needs to be
purchased separately
B. The "DSP channel" license is included in the Power suite license at a ratio of 1:10 and only the "instance and
system" license needs to be purchased separately
C. "instance and system" permission, as well as "channel" license need to be purchased separately
D. "DSP channel" license and "instance and system" license, included in the Power suite license at a ratio of 1:10
Answer: C
Question: 121
Avaya set up a branch in South Asias emerging markets. The company recruited partners engaged in promoting
government markets and selling products and services. During the contact process, the partners gave the two
government officials $230 USD each. Although these amounts did not guarantee government projects, they establish a
relationship in this market for Avaya.
Is this partner potentially violating the law and Avayas anti-bribery policy?
A. No violation. Because the partner did not bring the Avaya the ensured business, and the amount is indeed very little
B. Violation. Because the law and Avayas anti-bribery law prohibits that in the process of business, do the improper
action through any way to foreign government officials.
Answer: B
Question: 122
Your customers are seeking desktop telephones for their administrative staff. They are interested in supporting rich
audio and video collaboration features.
Would you recommend?
A. 9641
B. H175
C. E159
D. 9621
Answer: B
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