71301X Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Course Outline: Avaya 71301X Avaya Aura Communication Applications Implement Certified
I. Introduction to Avaya Aura Communication Applications
A. Overview of Avaya Aura Communication Applications
B. Understanding the Avaya Aura architecture
C. Introduction to Communication Manager and Communication Manager Messaging
II. Avaya Aura Communication Manager Implementation
A. Communication Manager installation and configuration
B. System administration and user management
C. Implementing call control and routing
D. Configuring voice messaging and automated attendant
III. Avaya Aura Messaging Implementation
A. Messaging server installation and setup
B. User provisioning and mailbox configuration
C. Voicemail and unified messaging features
D. Integration with Communication Manager
IV. Avaya Aura Contact Center Implementation
A. Contact Center installation and configuration
B. Agent and supervisor desktop setup
C. Defining and configuring contact center services
D. Implementing call routing and queuing strategies
V. Avaya Aura System Management and Troubleshooting
A. System monitoring and diagnostics
B. Alarm management and fault isolation
C. Troubleshooting common issues and errors
D. Upgrades and patches
VI. Avaya Aura Communication Applications Integration
A. Integration with third-party applications and systems
B. SIP trunking and IP telephony integration
C. High availability and redundancy configurations
VII. Avaya Aura Communication Applications Security
A. Configuring secure access and authentication
B. Implementing encryption and secure communications
C. Mitigating security threats and vulnerabilities
Exam Objectives:
- Understand the Avaya Aura Communication Applications and their components
- Implement and configure Avaya Aura Communication Manager
- Deploy and manage Avaya Aura Messaging
- Set up and configure Avaya Aura Contact Center
- Perform system management tasks and troubleshoot issues
- Integrate Avaya Aura Communication Applications with other systems
- Implement security measures to protect Avaya Aura Communication Applications
Syllabus:
The syllabus for the Avaya 71301X Avaya Aura Communication Applications Implement Certified course will cover the following topics:
- Introduction to Avaya Aura Communication Applications
- Avaya Aura Communication Manager Implementation
- Avaya Aura Messaging Implementation
- Avaya Aura Contact Center Implementation
- Avaya Aura System Management and Troubleshooting
- Avaya Aura Communication Applications Integration
- Avaya Aura Communication Applications Security
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71301X
Avaya Aura Communication Applications Implement Certified
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Question: 31
Which three steps are necessary to make a successful Implementation of Avaya Breeze WebRTC Snap-in? (Choose
three.)
A. Load the Snap-in.
B. Download and Install WebRTC License file.
C. Busy and Release the WebRTC snap-in.
D. Manually configure the WebLM IP address in the WebRTC configuration attributes.
E. Install the Snap-in.
Answer: A,B,E
Explanation:
Step 1: Download and install the license file
Procedure
Question: 32
After running the Install wizard on Avaya Session Border Controller for Enterprise (SBCE), you added a Public
Outside IP address to the B1 interface. You try to ping this IP address from a PC in the same subnet but it falls.
What would you do first to resolve the issue?
A. Restart Applications.
B. Set the Default Gateway router IP address, navigate to the Interfaces and Enable the B1 Interface.
C. Reboot SBC
E. Navigate to Device Specific Settings > Network Management > Interfaces and Enable the B1 interface.
Answer: D
Explanation:
The interface might need to be enabled.
Question: 33
In Avaya Aura Messaging (AAM) 6.3, how many Call Answering Ports can one Application Server support?
A. up to 100 Ports
B. up to 10 Ports
C. up to 1000 Ports
D. up to 10000 Ports
Answer: A
Explanation:
The Call Answer Ports range is 2C100.
References: Administering Avaya Aura Messaging, page 34
https://downloads.avaya.com/css/P8/documents/100112131
Question: 34
Which three steps are necessary to make a successful Implementation of Avaya Breeze WebRTC Snap-in? (Choose
three.)
A. Load the Snap-in.
B. Download and Install WebRTC License file.
C. Busy and Release the WebRTC snap-in.
D. Manually configure the WebLM IP address in the WebRTC configuration attributes.
E. Install the Snap-in.
Answer: A,B,E
Explanation:
Step 1: Download and install the license file
Procedure
Question: 35
After running the Install wizard on Avaya Session Border Controller for Enterprise (SBCE), you added a Public
Outside IP address to the B1 interface. You try to ping this IP address from a PC in the same subnet but it falls.
What would you do first to resolve the issue?
A. Restart Applications.
B. Set the Default Gateway router IP address, navigate to the Interfaces and Enable the B1 Interface.
C. Reboot SBC
E. Navigate to Device Specific Settings > Network Management > Interfaces and Enable the B1 interface.
Answer: D
Explanation:
The interface might need to be enabled.
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