IBQH001 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Exam: IBQH001 (International Board for Quality in Healthcare)
Exam Details:
- Number of Questions: The exam consists of multiple-choice questions.
- Time: Candidates are typically given a specified amount of time to complete the exam.
Course Outline:
The IBQH001 certification focuses on quality management in the healthcare industry. The course provides candidates with knowledge and skills related to healthcare quality principles and practices. The course outline includes the following topics:
1. Introduction to Healthcare Quality
- Overview of healthcare quality management
- Importance of quality in healthcare
- Regulatory and accreditation standards
2. Quality Improvement Methodologies
- Six Sigma principles and tools
- Lean management principles
- Plan-Do-Study-Act (PDSA) cycle
- Root cause analysis
3. Performance Measurement and Metrics
- Key performance indicators (KPIs)
- Data collection and analysis
- Dashboard reporting
- Benchmarking and best practices
4. Patient Safety and Risk Management
- Patient safety culture
- Risk assessment and mitigation
- Incident reporting and analysis
- Medication safety and error reduction
5. Quality Management Systems
- ISO 9001 for healthcare organizations
- Quality policy and objectives
- Documentation and record management
- Internal audits and management reviews
Exam Objectives:
The IBQH001 exam aims to assess candidates' knowledge and understanding of quality management principles and practices in healthcare. The exam objectives include:
1. Understanding the fundamentals of healthcare quality management and its importance in improving patient outcomes.
2. Applying quality improvement methodologies, such as Six Sigma and Lean, to identify and eliminate waste and inefficiencies in healthcare processes.
3. Utilizing performance measurement tools and metrics to assess and monitor the quality of healthcare services.
4. Implementing patient safety and risk management strategies to minimize adverse events and improve patient care.
5. Demonstrating knowledge of quality management systems and their application in healthcare organizations.
Exam Syllabus:
The exam syllabus covers the following topics:
- Introduction to Healthcare Quality
- Quality Improvement Methodologies
- Performance Measurement and Metrics
- Patient Safety and Risk Management
- Quality Management Systems
Candidates are expected to have a comprehensive understanding of these topics and demonstrate their ability to apply quality management principles in the healthcare context. The exam assesses their knowledge, critical thinking skills, and ability to make informed decisions regarding quality improvement initiatives in healthcare settings.
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IBQH
IBQH001
International Board for Quality in Healthcare
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QUESTION: 289
The written document that is considered the teams license to operate as it defines the
task, scope, time frames and boundaries the team will work in, is called:
A. Team charter.
B. Team plan.
C. Team strategy.
D. Team declaration.
Answer: A
QUESTION: 290
In well-functioning teams, all the following is observed except:
A. Every member has an identity.
B. Members compete one another to reach excellence.
C. Members support one another.
D. All members enjoy each other's interaction in meetings.
Answer: B
QUESTION: 291
In poorly functioning teams you can find all the following except:
A. Members don't have an identity within the team.
B. Members compete one another.
C. Members interactions are defensive.
D. Conflicts are resolved.
Answer: D
QUESTION: 292
During the first meeting of the team some members are shy, what should the leader do to
manage this?
A. Having a private discussion with them.
88
B. Encouraging them to be more positive.
C. Direct the conversation to them or arrange small groups to encourage more
interaction and participation.
D. Advise them to improve their communication skills.
Answer: C
QUESTION: 293
Which of the following team types usually select their own leader?
A. Performance improvement.
B. Cross-functional.
C. Virtual.
D. Self-directed.
Answer: D
QUESTION: 294
A team should not include more than 8 members because:
A. Conflicts may arise between team members.
B. Active participation of team members may be lost.
C. The team would be difficult to control.
D. It would lead to communication problems.
Answer: B
QUESTION: 295
Which of the following teams has members from different departments or specialties?
A. Cross-functional teams.
B. Performance Improvement teams.
C. Self-leading teams.
D. Project management team.
Answer: A
89
QUESTION: 296
Put in order the stages of performance improvement team:
I- Norming.
II- Performing.
III- Storming.
IV- Forming.
A. VI, III, I and II.
B. I, III, IV and II.
C. I, II, IV and III.
D. IV, I, III and II.
Answer: A
QUESTION: 297
A Prospective review may be beneficial in all the following except:
A. A patient that will have an elective total hip replacement.
B. A patient that will be readmitted for a bypass surgery.
C. A patient which was admitted to the ER with a fractured hip.
D. A patient who has a health insurance.
Answer: C
QUESTION: 298
With advances in medical technology, we can apply managed care through:
A. Increasing care in outpatient settings.
B. Lowering preventive care.
C. Increasing in patient care.
D. Increasing length of LOS.
Answer: A
QUESTION: 299
The greatest benefit of concurrent clinical review is:
A. Ability to focus on patient outcomes.
90
B. Ability of discovering overutilization..
C. Timely assessment of the healthcare provider to check if he is following clinical
pathways.
D. Timely intervention to reduce the risk of adverse outcomes.
Answer: D
QUESTION: 300
The family of a patient admitted to a hospital is considered to be
A. End users
B. Intermediate customer
C. Other affected parties
D. Internal customers
Answer: C
91
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References
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