ISEB-PM1 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Exam ID : ISEB-PM1
Exam Title : BCS Foundation Certificate in IS Project Management
Questions : 40
Pass Marks : 26
Duration : 1 hour
Exam Type : multiple-choice
This certificate is appropriate for anyone involved in or affected by IT projects; this extends to users, buyers and directors.
Candidates will be able to demonstrate and execute an understanding of the principles of project management in their organisation, including an understanding of:
Project planning
Monitoring and control
Change control and configuration management
Effort estimation
Quality and risk management
Communication between project stakeholders
Objectives
Candidates who pass the Foundation Certificate should be able to demonstrate an understanding of the principles of project management, including those that relate to project planning, monitoring and control, change control and configuration management, effort estimation, quality and risk management and communication between project stakeholders.
1. Projects and Project Work
The definition of projects, as opposed to other types of work
Terms of reference for a project
The purpose of project planning and control
The typical activities in a system development life-cycle
System and project life cycles
Variations on the conventional project life cycle, such as the use of prototypes or an iterative approach (e.g. the creation and testing of a series of versions of a product that converge on the final deliverable) or incremental approach (i.e. the phased creation and delivery of a series of products to users)
Implementation strategies e.g. parallel running, ‘sudden death, use of pilots
Purpose and content of business case reports; the use and significance of discounted cash flows in such reports (Note: knowledge of the method of calculation is NOT required)
Types of planning document: project initiation documents; project and stage plans, quality plan, communications plan, risk plan
Post implementation review
2. Project Planning
Note: candidates are expected to have an understanding of both the product and activity based approaches to planning
Project deliverables and intermediate products
Work and product breakdowns
Product definitions (including the identification of derived from, and component of relationships between products)
Relationship between products and activities in a project
Check points and milestones
Lapsed time and effort required for activities
Activity networks (using ‘activity on node notation)
Calculation of earliest and latest start and end dates of activities and resulting float
Identification and significance of critical paths
Resource allocation, smoothing and levelling, including the use of resource histograms
Work schedules and Gantt charts
3. Monitoring and Control
The project control life cycle: including planning, monitoring achievement, identifying variances, taking corrective action
The nature of, and the purposes for which, information is gathered
Collecting progress information
- Timesheets,
- Team progress meetings
- Error and change reports etc
Presenting progress information
- Content of progress reports
- Graphical presentation of progress information e.g. accumulative resource charts (also known as S-curve charts)
- Use of earned value analysis, including where it would be applied in project life-cycle (Note: it is not expected that candidates be able to calculate and interpret earned value figures)
The reporting cycle
- Reporting structures in projects
- Timing, personnel and purpose of different types of reporting meetings
Corrective action
- Tolerance and contingency
- Exception reports and plans
- Management procedures involved in changing plans
- Options, including extending or staggering deadlines, increasing resources, reducing Functionality or quality requirements, cancelling the project etc.
4. Change Control and Configuration Management
Reasons for change and configuration management
Change control procedures
- Role of change control boards
- Generation of change requests
- Change request evaluation (e.g. its impact on the business case)
- Change request authorisation
Configuration management
- Purpose and procedures
- Identification of configuration items
- Product baselines
- Configuration management databases: content and use
5. Quality
Definitions of the term ‘quality e.g. ‘fitness for purpose
Quality control versus quality assurance
Defining quality: definition and measurement
Detection of defects during the project life cycle
Quality procedures: entry, process and exit requirements
Defect removal processes, including testing and reviews
Types of testing (including unit, integration, user acceptance, and regression testing)
The inspection process, peer reviews
Principles of IS0 9001:2000 quality management systems
Supplier evaluation
6. Estimating
Effects of over and under-estimating
Effort versus duration; relationship between effort and cost
Estimates versus targets
Use of expert judgement (advantages and disadvantages)
The Delphi approach
Top-down estimating
- Identification of size drivers (e.g. function points etc)
- Identification of productivity rates (e.g. function points per day)
- Need for past project data to establish productivity rates
- Factors affecting productivity rates (e.g. staff experience)
- Estimation of effort for new projects using productivity rates and size drivers
Bottom up approaches to estimating
Use of analogy in estimating
7. Risk
Definition of the term ‘risk; components of risk: risk events (or triggers), probability, impact
Ways of categorising risk, e.g. business versus project
Identification and prioritisation of risk
Assessment of risk exposure (i.e. combining consideration of potential damage and probability of loss)
Risk responses and actions: risk prevention, reduction, acceptance, transfer and contingency planning
Typical risks associated with information systems development
Assessment of the costs/benefits of risk reduction activities
Maintenance of risk registers and risk logs
8. Project Communications and Project Organisation
Relationship between programmes and projects
Identifying stakeholders and their concerns
The project sponsor
Establishment of the project authority (e.g. project board, steering committee etc.)
Membership of project board/steering committee
Roles and responsibilities of project board, project manager, stage manager, team leader
Desirable characteristics of project manager
Role of project support office
The project team and matrix management
Reporting structures and responsibilities
Management styles and communication (including same time/same place; same time/different place, different time/same place, different time/different place)
Team building (including phases of team cohesion e.g. forming, storming, norming, performing, adjourning)
Team dynamics
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Foundation Certificate in Project Management
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Answer: B
QUESTION: 611
During which process would you obtain stakeholders' formal acceptance of the completed
project scope?
A. Quality control
B. Scope verification
C. Scope control
D. Close project
Answer: B
QUESTION: 612
The initial development of a Project Scope Management plan uses which technique?
A. Alternatives identification
B. Scope decomposition
C. Expert judgment
D. Product analysis
Answer: C
QUESTION: 613
What is a hierarchically organized depiction of the identified project risks arranged by
risk category?
A. Risk register
B. Risk breakdown structure (RBS)
C. Risk management plan
D. Risk category
Answer: B
QUESTION: 614
Which is a tool or technique used in scope definition?
200
A. Templates, forms and standards
B. Change requests
C. Stakeholder analysis
D. Project assumptions
Answer: C
QUESTION: 615
What is
the total float of the critical path?
A. Can be any number
B. Zero or positive
C. Zero or negative
D. Depends on the calendar
Answer: C
QUESTION: 616
Which of the following is the correct network diagram for the table?
A. Begin - A - C - D - E - End - B - D
B. Begin - A - B - C - D - E - End
C. Begin - A - B - D - E - End A - C - D
D. Begin - A - C - D - E - End - B - C
Answer: A
QUESTION: 617
201
Which of the following is a schedule network analysis technique that takes limited
resources into account?
A. Network reserve analysis
B. Critical chain method
C. Lead and lag adjustment
D. Critical path method
Answer: B
QUESTION: 618
Fast tracking is a schedule compression technique used to shorten the project schedule
without changing project scope. Which of the following can result from fast tracking?
A. The risk of achieving the shortened project time is increased.
B. The critical path will have positive total float.
C. Contingency reserves are released for redeployment by the project manager.
D. Duration buffers are added to maintain a focus on planned activity durations.
Answer: A
QUESTION: 619
Which estimating technique uses the actual costs of previous similar projects as a
basis
for estimating the costs of the current project?
A. Analogous
B. Parametric
C. Bottom-up
D. Top-down
Answer: A
QUESTION: 620
Your project has an EV of 100 work-days, an AC of 120 work-days, and a PV of 80
work-days. What should be your concern?
A. There is a cost under run.
202
B. There is a cost overrun.
C. May not meet deadline.
D. The project is 20 days behind schedule.
Answer: B
QUESTION: 621
project team
Which illustrates the connection between work that needs to be done and its
members?
A. Work breakdown structure
B. Network diagrams
C. Staffing management plan
D. Responsibility matrix
Answer: D
QUESTION: 622
When can pre-assignment of project team members occur?
A. When the project uses capital expenditures.
B. When the required staff can be acquired from outside sources.
C. When the project would be ignored due to travel expenses.
D. When the project is the result of specific people being promised as part of a
competitive proposal.
Answer: D
QUESTION: 623
Which process uses occurrence probability and impact on project objectives to assess the
priority of identified risks?
A. Risk identification
B. Qualitative risk analysis
C. Risk management planning
D. Quantitative risk analysis
203
Answer: B
QUESTION: 624
In which process might you use risk reassessment as a tool and technique?
A. Qualitative risk analysis
B. Risk monitoring and control
C. Monitor and control project work
D. Risk response planning
Answer: B
QUESTION: 625
A contract management plan is a subsidiary of what other type of plan?
A. Resource plan
B. Project management plan
C. Cost control plan
D. Expected monetary value plan
Answer: B
204
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