Latest PDF of MAC-16A: ACMT 2016 MAC Service Certification

ACMT 2016 MAC Service Certification Practice Test

MAC-16A Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Exam Details:
- Number of Questions: The MAC-16A ACMT 2016 MAC Service Certification exam typically consists of multiple-choice questions and hands-on practical tasks. The exact number of questions may vary.

- Time: The exam duration is typically around 90 to 120 minutes. It is important to manage time effectively to complete all the required tasks within the allocated time.

Course Outline:
The ACMT 2016 MAC Service Certification focuses on validating the knowledge and skills required to diagnose and repair Apple Macintosh computers. The course outline may include the following key areas:

1. Apple Product Line:
- Familiarity with the Apple product line
- Understanding different Mac models and configurations
- Knowledge of Mac hardware components and their functionalities

2. macOS and Software Installation:
- Understanding macOS operating system
- Performing macOS installations and upgrades
- Knowledge of macOS troubleshooting and recovery options

3. Mac Hardware Troubleshooting:
- Diagnosing hardware issues using Apple diagnostics tools
- Identifying and replacing faulty hardware components
- Troubleshooting common Mac hardware problems

4. Mac Software and Configuration:
- Configuring and troubleshooting software settings on Mac
- Resolving software conflicts and compatibility issues
- Managing user accounts and permissions

5. Mac Networking and Connectivity:
- Configuring network settings on Mac
- Troubleshooting network connectivity issues
- Knowledge of common networking protocols and technologies

6. Customer Service and Communication:
- Effective communication with customers
- Providing accurate and helpful technical assistance
- Understanding customer needs and expectations

Exam Objectives:
The objectives of the MAC-16A ACMT 2016 MAC Service Certification exam typically include:
- Evaluating the candidate's knowledge of Apple product line and Mac hardware components.
- Testing the candidate's ability to diagnose and troubleshoot Mac hardware and software issues.
- Assessing the candidate's understanding of macOS operating system and software installations.
- Evaluating the candidate's knowledge of Mac networking and connectivity.
- Assessing the candidate's customer service and communication skills.

Exam Syllabus:
The specific exam syllabus for the MAC-16A ACMT 2016 MAC Service Certification may vary, but it generally includes the following topics:

1. Apple Product Line:
- Mac models and configurations
- Mac hardware components and functionalities
- Apple product specifications and features

2. macOS and Software Installation:
- macOS operating system and versions
- macOS installation and upgrade procedures
- Troubleshooting and recovery options

3. Mac Hardware Troubleshooting:
- Diagnosing hardware issues using Apple diagnostics tools
- Replacing faulty hardware components
- Troubleshooting common hardware problems

4. Mac Software and Configuration:
- Software settings and configurations on Mac
- Troubleshooting software conflicts and compatibility issues
- Managing user accounts and permissions

5. Mac Networking and Connectivity:
- Configuring network settings on Mac
- Troubleshooting network connectivity issues
- Understanding networking protocols and technologies

6. Customer Service and Communication:
- Effective communication with customers
- Providing technical assistance and support
- Understanding customer needs and expectations

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MAC-16A PDF Sample Questions

MAC-16A Sample Questions

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MAC-16A
ACMT 2016 MAC Service Certification
https://killexams.com/pass4sure/exam-detail/MAC-16A
QUESTION 46
What should you do first if a MacBook Air (13-inch, Mid 2013) does not show the AirPlay Display menu icon on a network with an Apple TV (3rd generation)?
A. Reset all of the settings on the Apple TV and rejoin the network.
B. Startup the MacBook Air from Recovery HD and reinstall OS X.
C. Download the latest copy of iTunes and restore the Apple TV.
D. Ensure the "Show mirroring options in the menu bar" preference is enabled.
Answer: D
QUESTION 47
An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?
A. Hold the Shift key at start up to Safe Boot.
B. Start the iMac to OS X Recovery and reinstall OS X
C. Hold Command-S to enter single-user mode, then mo
D. Start the iMac to OS X Recovery, open Terminal, and use it to delete all login items.
Answer: A
QUESTION 48
Why is it important to use the Globally Unique Identifier (GUID) partition scheme on an Intel-based Mac? SELECT TWO.
A. The GUID partition scheme contains the necessary standard apps for OS X.
B. Firmware updates for Intel-based Macs require a GUID partition scheme.
C. Master Boot Record (MBR) requires a GUID partition map.
D. You should not use GUID. Apple Partition Map (APM) is the default partition map for Intel-based Macs.
E. Any of the partition schemes provided by Disk Utility will work.
F. An Intel-based Mac will not start up without the GUID partition map.
Answer: AB
accurate answer
QUESTION 49
John is attempting to use Handoff with his recently updated iPhone and Mac. It is not pairing successfully. He just added home networking equipment to improve
signal range. What troubleshooting step should Jhon try first?
A. Verify that iPhone Cellular Calls are turned on in System Preferences > Network.
B. Reset Network Settings on iPhone.
C. Verify that both devices are connected to the same Wi-Fi network.
D. Verify that both devices are connected to a Wi-Fi network using WPA2 security.
Answer: B
QUESTION 50
Jeff uses his living room television as a display for his Mac mini. Jeff states the Bluetooth keyboard paired with his Mac mini intermittently stops responding. What
steps can you advise Jeff to take to resolve the issue? SELECT THREE.
A. Make sure Show Bluetooth in menu bar is selected in System Preferences.
B. Press a key on the keyboard to reconnect it with the Mac.
C. Turn off Bluetooth in the Bluetooth pane of System Preferences.
D. Turn Wi-Fi off and on.
E. Check the battery level of the keyboard.
F. Check Activity Monitor.
G. Keep wireless devices within 33 feet (10 meters) of the Mac.
Answer: BEG

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ACMT 2016 MAC Service Certification Practice Test

MAC-16A Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

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