Microsoft Dynamics 365 Commerce Functional Consultant Practice Test

MB-340 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Exam Number: MB-340
Exam Name : Microsoft Dynamics 365 Commerce Functional Consultant

Exam TOPICS

Candidates for this exam set up and use the application functionality in Dynamics 365 Commerce and provide support for the application.
Candidates have a strong understanding of unified commerce business operations. They may have experience configuring, deploying, and maintaining Dynamics 365 Commerce.

Configure Dynamics 365 Commerce Headquarters (20-25%)
Configure products, prices, discounts, loyalty, and affiliations (20-25%)
Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
Configure and manage Dynamics 365 Commerce call centers (10-15%)
Manage e-commerce (15-20%)

Configure Dynamics 365 Commerce Headquarters (25-30%)
Configure prerequisites and commerce parameters
 create employee and customer address books
 configure and manage retail workers
 assign address books to customers, channels, and workers
 create email templates and email notification profiles
 configure organizational hierarchies and hierarchy purposes
 configure Commerce shared parameters
 configure company-specific Commerce parameters
Describe and configure additional functionality
 create and configure channel and sales order attributes
 configure commissions and sales representatives
 configure payment methods and card types
 configure and manage gift cards
 describe Omni-channel capabilities including payments, orders, and returns
 configure data distribution
 create info codes, sub-codes, and info code groups
 describe Dynamics 365 Fraud Protection purchase protection, loss prevention, and account protection
Manage statements
 describe advantages of using trickle feed-based posting
 validate retail transactions by using the transaction consistency checker
 configure and manage retail statement calculations and posting
 troubleshoot statement posting issues
Configure Distributed Order Management (DOM)
 configure fulfillment profiles
 configure cost components including shipping, handling, and packaging costs
 configure management rules and parameters
 monitor fulfillment plans and order exceptions
Configure order fulfillment
 configure modes of delivery including shipments, pick up, and carry out
 configure curbside customer order pickup
 configure charge codes, charge groups, and automatic charges
 configure and assign order fulfillment groups
Configure products, prices, discounts, loyalty, and affiliations (25-30%)
Configure products and merchandising
 configure product category hierarchies
 configure product attributes and attribute groups
 configure assortments and product catalogs
 manage product labels and shelf labels
 describe uses cases for recommendation types including product, personalized, Shop
similar looks, and Shop similar descriptions recommendations
 configure recommendations
 configure warranty settings
 configure inventory buffers and inventory levels
 configure products and variants including configuring barcodes
Manage pricing
 design and create price groups
 configure pricing priorities
 configure product pricing including smart rounding
 configure catalog pricing
 configure affiliation pricing
 configure category pricing rules
Manage discounts and promotions
 configure discount parameters
 configure channel or customer-specific discounts
 configure quantity, shipping, tender-based, and threshold-based discounts
 configure discount concurrency rules
 manage coupons
Manage customers, loyalty, and affiliations
 configure client books
 configure customer attributes
 configure customer affiliations
 configure loyalty programs, loyalty schemes, and reward points
 manage loyalty tier calculations and processing
Manage Point of Sale (POS) in Dynamics 365 Commerce (15-20%)
Configure retail stores
 create a retail store
 configure POS registers and devices
 configure retail profiles
 configure sales tax overrides
 configure Task Management lists and parameters
 define cash management processes
 define shifts and shift management processes
 configure channel return policies
 describe offline capabilities and limitations
Manage store inventory
 configure availability calculations for products
 manage inbound and outbound inventory operations
 process customer pick-up and shipment orders
 manage inventory processes including stock counts
 look up product inventory
 process serialized items
Perform POS operations
 perform sales and order processes
 perform end of day processes
 reconcile store cash
 monitor store productivity by using task management and reporting features
Configure and Manage Dynamics 365 Commerce call centers (10-15%)
Configure call centers
 create a call center
 configure and publish product catalogs
 create product catalog scripts
 configure fraud conditions, rules, and variables to trigger order holds
 configure fraud alerts
Configure continuity orders and installment billing
 set up continuity programs and parameters
 configure continuity order batch jobs
 manage continuity child orders
Manage call centers
 create, modify, and process sales orders
 process call center payments
 manage order holds
 create return merchandise authorizations (RMAs)
 process returns, exchanges, and replacements
Manage e-commerce (15-20%)
Configure an e-commerce channel
 create an online store
 configure an e-commerce site
 configure channel assignments for an e-commerce site
 configure ratings and reviews
Manage e-commerce content
 configure URLs and aliases
 configure product detail pages and category pages
 manage site themes, page fragments, templates, layouts, and pages
 upload and manage digital assets including videos and images
 set focal points and attribute values for media assets
 configure publish groups
Operate an e-commerce channel
 create e-commerce orders
 synchronize e-commerce orders
 moderate ratings and reviews
Configure business-to-business (B2B) e-commerce
 describe differences between B2B and business-to-consumer (B2C) solutions
 describe use cases for organizational modeling hierarchies
 manage business partners and business partner users
 configure product quantity limits

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Microsoft
MB-340
Microsoft Dynamics 365 Commerce Functional Consultant
https://killexams.com/pass4sure/exam-detail/MB-340
Question: 54 Section 1
Your company has a Dynamics 365 Finance environment that has been extensively modified.
Various users have begun complaining about a number of significant problems.
A new hotfix that will remedy these problems has become available. You want to make sure that the hotfix does not
disrupt any modifications.
You have downloaded the hotfix from Lifecycle Services (LCS) and install the hotfix in your Microsoft Azure
DevOps application development environment in an
Active state.
Does this action indicate whether the hotfix disrupts any modifications or not?
A. Yes, it does
B. No, it does not
Answer: B
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/migration-upgrade/install-metadata-hotfix-
package
Question: 55 Section 1
Your company has a Dynamics 365 Finance environment that has been extensively modified.
Various users have begun complaining about a number of significant problems.
A new hotfix that will remedy these problems has become available. You want to make sure that the hotfix does not
disrupt any modifications.
You have downloaded the hotfix from Lifecycle Services (LCS) and install the hotfix in your Microsoft Azure
DevOps application development environment in an
Idle state.
Does this action indicate whether the hotfix disrupts any modifications or not?
A. Yes, it does
B. No, it does not
Answer: B
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/migration-upgrade/install-metadata-hotfix-
package
Question: 56 Section 1
Your company has a Dynamics 365 Finance environment that has been extensively modified.
Various users have begun complaining about a number of significant problems.
A new hotfix that will remedy these problems has become available. You want to make sure that the hotfix does not
disrupt any modifications.
You have downloaded the hotfix from Lifecycle Services (LCS) and install the hotfix in your Microsoft Azure
DevOps application development environment in a
Pending state.
Does this action indicate whether the hotfix disrupts any modifications or not?
A. Yes, it does
MB-340.html[8/4/2021 4:52:56 AM]
B. No, it does not
Answer: B
Reference:
https://docs.micros
oft.com/en-us/dynamics365/fin-ops-core/dev-itpro/migration-upgrade/install-metadata-hotfix-package
Question: 57 Section 1
Your company has a Dynamics 365 Finance environment that includes the use of Lifecycle Services (LCS).
You want to make sure that you are able to use Business Process Modeler (BPM) in the environment.
Which of the following is TRUE with regards to using BPM?
A. As a minimum, you need Microsoft Office 2010 and a Microsoft Azure DevOps project.
B. As a minimum, you need Microsoft Office 2019 and a Microsoft Azure DevOps project.
C. As a minimum, you need Microsoft Office 2010 and Dynamics 365 Project Service Automation.
D. As a minimum, you need Microsoft Office 2019 and Dynamics 365 Project Service Automation.
Answer: A
Reference:
https://docs.microsoft.com/en-us/dynamics365/unified-operatio ns/dev-itpro/lifecycle-services/bpm-overview
Question: 58 Section 1
Your company has Dynamics 365 Finance system.
You are documenting the steps required to add a new customer to the system by using the Task Recorder utility. You
want to add a credit check step that will be performed by a third-party app.
You want the credit check step to be part of the documentation.
How should you add the credit check step?
A. Add the step as a Start sub-task
B. Add the step as an Action step
C. Add the step as an Info step
D. Add the step as a Queued Pending step
Answer: D
References:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/user-interface/task-recorder
Question: 59 Section 1
You are preparing to migrate data to Dynamics 365 Finance from a personalized version of a legacy application. A
number of the fields in the entity are identical, while others vary.
You want to automatically map as much fields as you can within Dynamics 365 Finance.
You make use of the Mapping visualization tool.
Does this action map the fields in Dynamics 365 Finance?
A. Yes, it does
B. No, it does not
Answer: A
Reference:
https://docs.mi
crosoft.com/en-us/dynamics365/unified-operations/dev-itpro/data-entities/data-entities-data-packages?toc=/fin-and-
ops/toc.json#mapping
MB-340.html[8/4/2021 4:52:56 AM]
Question: 60 Section 1
You have been tasked with implementing new processes via mobile apps.
You plan to create a mobile app that gives users the ability to consistently generate and alter data in a Finance and
operations app data entity via a business process flow component with a SiteMap to make the navigation structure
available.
Which of the following is the app type you should use?
A. Canvas app
B. Model-driven app
C. Portal
D. Xamarin
Answer: B
References:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/add-edit-app-components
MB-340.html[8/4/2021 4:52:56 AM]

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