Microsoft Dynamics 365 Fundamentals (CRM) Practice Test

MB-910 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

EXAM CODE: MB-910
EXAM NAME: Microsoft Dynamics 365 Fundamentals (CRM)
PASSING SCORE: 700/1000

Describe Dynamics 365 Marketing (15-20%)
Describe Dynamics 365 Sales (15-20%)
Describe Dynamics 365 Customer Service (15-20%)
Describe Dynamics 365 Field Service (15-20%)
Describe shared features (20-25%)

Describe Dynamics 365 Marketing (15–20%)
Describe Dynamics 365 Marketing capabilities
• Describe the process for generating and scoring leads by using marketing forms and pages
• Describe how to target customers by using segments and subscription lists
• Describe email marketing concepts and processes
• Describe the process of automating marketing activities by using customer journeys
• Describe event management features and capabilities
• Describe real-time marketing concepts and processes
Describe marketing-related apps
• Describe the capabilities of Dynamics 365 Customer Insights
Describe the capabilities of Dynamics 365 Customer Voice
Describe Dynamics 365 Sales (15–20%)
Describe the Dynamics 365 Sales lifecycle
• Describe the lead management process
• Describe the opportunity management process
• Describe the quote lifecycle
• Describe order and invoice management
• Describe sales pipeline and forecasting concepts
Describe sales-related apps
• Describe capabilities of Dynamics 365 Sales Insights
• Describe capabilities of LinkedIn Sales Navigator
Describe Dynamics 365 Customer Service (15–20%)
Describe Dynamics 365 Customer Service components
• Describe knowledge management
• Describe the case lifecycle including service-level agreements (SLAs) and entitlements
• Describe how to use queues to manage work
• Describe Omnichannel for Customer Service
• Describe historical analytics
Describe Dynamics 365 Field Service (15–20%)
Describe Field Service capabilities
• Describe the work order lifecycle
• Describe capabilities of the inspections feature
Describe scheduling capabilities
• Describe resource and scheduling processes
• Describe scheduling options including Schedule Assistant and Resource Schedule Optimization (RSO)
• Describe customer assets and how to enable proactive customer asset maintenance by using
Connected Field Service
Describe shared features (20–25%)
Identify common customer engagement features
• Describe Microsoft Dataverse as the foundation for Dynamics 365 apps
• Describe the Dynamics 365 customer engagement apps
• Describe customers and activities
Describe integration options
• Describe built-in reporting capabilities including dashboards, charts and views
• Describe Microsoft Teams integration capabilities
• Describe email capabilities including App for Outlook
• Describe how Microsoft Excel and Microsoft Word can be used with Dynamics 365 apps
• Describe options for analyzing data by using Power BI

100% Money Back Pass Guarantee

MB-910 PDF Sample Questions

MB-910 Sample Questions

MB-910 Dumps
MB-910 Braindumps
MB-910 Real Questions
MB-910 Practice Test
MB-910 Actual Questions
Microsoft
MB-910
Microsoft Dynamics 365 Fundamentals (CRM)
https://killexams.com/pass4sure/exam-detail/MB-910
Question: 68
A company is considering implementing products and the product catalog in Dynamics 365 Sales.
Sales transactions can occur in multiple currencies. The company wants to manage exchange rates.
You need to explain to the company how Dynamics 365 Sales handles currency.
Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. By default, all available currencies can be used.
B. By default, a base currency is available and other currencies can be added as needed.
C. Exchange rates are automatically updated.
D. Exchange rates need to be updated manually.
Answer: BD
Reference:
https://themscrmexpert.wordpress.com/2016/12/29/understanding-organizations-base-currency-in-dynamics-365-crm/
Question: 69
DRAG DROP -
A company implements Dynamics 365 Sales.
You need to recommend the features to implement that meet the following requirements:
ԣ Display a landing page when a sales manager signs in that shows the pipeline, top leads, open opportunities, and won opportunities.
ԣ Display an interactive list that allows sales representatives to see details for their accounts including the name, address, phone
number, contact, and last contact date for the account. Allow sorting by any column.
Which features should you recommend?
To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You
may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-edit-views
Question: 70
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?
A. Microsoft Forms Pro
B. Power BI
C. Power Automate
D. Management Reporter
Answer: B
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/introduction-sales-template-apps
Question: 71
DRAG DROP -
A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more
than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/manage-activities
Question: 72
You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support
customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.
You need to attach a proposal to a customer record.
Which mechanism should you use to attach the proposal?
A. Timeline attachment
B. Word template
C. Documents tab
Answer: C
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/manage-sharepoint-documents-document-
locations-in-dynamics-365- apps
Question: 73
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach
notes to the proposal.
You need to recommend an app for the company.
Which app should you recommend?
A. Microsoft Excel
B. Microsoft Outlook
C. Dynamics 365 Sales Insights
D. Microsoft Teams
Answer: D
Reference:
https://appsource.microsoft.com/en-us/product/office/wa104382045?tab=overview
Question: 74
HOTSPOT -
A customer purchases Microsoft 365 and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-microsoft-teams-dialer https://docs.microsoft.com/en-us/power-
platform/admin/set-up-onenote-integration-in-dynamics-365
Question: 75
DRAG DROP -
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.
Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used
once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:
Answer:
Reference:
https://docs.microsoft.com/en-us/powerapps/user/export-excel-dynamic-worksheet

Killexams has introduced Online Test Engine (OTE) that supports iPhone, iPad, Android, Windows and Mac. MB-910 Online Testing system will helps you to study and practice using any device. Our OTE provide all features to help you memorize and practice test questions and answers while you are travelling or visiting somewhere. It is best to Practice MB-910 Exam Questions so that you can answer all the questions asked in test center. Our Test Engine uses Questions and Answers from Actual Microsoft Dynamics 365 Fundamentals (CRM) exam.

Killexams Online Test Engine Test Screen   Killexams Online Test Engine Progress Chart   Killexams Online Test Engine Test History Graph   Killexams Online Test Engine Settings   Killexams Online Test Engine Performance History   Killexams Online Test Engine Result Details


Online Test Engine maintains performance records, performance graphs, explanations and references (if provided). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. MB-910 Test Engine is updated on daily basis.

Most recent Questions of MB-910 test are given at killexams.com

At killexams.com, we provide very legitimate Microsoft MB-910 Mock Questions that are necessary for passing the MB-910 test. We genuinely empower people to improve their insight and memory of the Microsoft Dynamics 365 Fundamentals (CRM) Latest Questions and guarantee their 100% achievement. It is the best choice to advance your situation in your association.

Latest 2024 Updated MB-910 Real Exam Questions

At killexams.com, we pride ourselves on helping individuals achieve success in their careers by passing the MB-910 test. Our Latest Topics has received many positive testimonials from individuals who have successfully passed the exam and are now working in excellent positions within their organizations. By using our MB-910 boot camp, individuals have reported significant improvements in their knowledge and skills, allowing them to work confidently as experts in their field. Our focus is not only on helping individuals pass the MB-910 test but also on improving their understanding of MB-910 concepts and topics. This approach has enabled our clients to become successful professionals in their respective fields. We take pride in our role in helping individuals achieve their career goals and will continue to provide high-quality resources and support to assist them in their journey towards success.

Tags

MB-910 Practice Questions, MB-910 study guides, MB-910 Questions and Answers, MB-910 Free PDF, MB-910 TestPrep, Pass4sure MB-910, MB-910 Practice Test, Download MB-910 Practice Questions, Free MB-910 pdf, MB-910 Question Bank, MB-910 Real Questions, MB-910 Mock Test, MB-910 Bootcamp, MB-910 Download, MB-910 VCE, MB-910 Test Engine

Killexams Review | Reputation | Testimonials | Customer Feedback




I achieved a score of 92% on the MB-910 exam today, with killexams.com being my primary source of preparation. For those intending to take the exam, I recommend utilizing the resources provided by killexams.com. The information is relevant and the questions are accurate. I am extremely satisfied with my experience on this website and I plan on returning for all my future MB-910 certification exams.
Lee [2024-4-17]


killexams.com is an excellent internet website that provides MB-910 certification materials. When I found the site online, I was extremely excited because it was exactly what I had been searching for - real and affordable help that would save me from having to go through numerous books. The site provided enough test questions that proved to be very useful, and as a result, I was able to score highly in my Microsoft test. I am grateful for the services provided by killexams.com.
Lee [2024-5-2]


I passed the MB-910 exam with killexams.com, which was my essential training source, with a strong common mark. This is valid exam material that I highly recommend to everyone working towards their IT certification. It is a dependable way to prepare and pass your IT tests. In my IT employer, there is not a person who has not used/seen/heard of killexams.com material. They not only help you pass but also ensure that you learn and become a successful professional.
Richard [2024-4-7]

More MB-910 testimonials...

MB-910 Exam

User: Sofia*****

Choosing killexams.com to prepare for the MICROSOFT DYNAMICS 365 FUNDAMENTALS (CRM) exam was a wise decision. The well-structured questions and patterns in their material enabled me to enhance my knowledge by the time I reached the final simulation exam. I appreciate their efforts and sincerely thank them for helping me pass the exam. Their exceptional work deserves recognition, and I encourage them to maintain their high standards.
User: Vivaan*****

I answered all questions in the MICROSOFT DYNAMICS 365 FUNDAMENTALS (CRM) exam with ease, all thanks to Killexams.com. It is a terrific asset for passing the test, and I advise everyone to use it. I tried several books, but none of them worked for me until I discovered Killexams.com Questions and Answers. The easy-to-understand language and organized questions and answers made it easier for me to plan and prepare for the exam.
User: Matias*****

I also passed the mb-910 exam thanks to Killexams.com. It was a fantastic way to prepare for the IT test. I ordered the package because I was afraid of failing, but the exam simulator ran very smoothly. I had the opportunity to work out inside the exam environment for hours, use real exam questions, and examine my answers. As a result, I knew pretty much everything on the exam, which was the best Christmas and New Years present I could have given myself!
User: Hazel*****

I am grateful to Killexams for providing me with sufficient information to achieve my goal. I did not have to memorize everything before the exam, thanks to their excellent exam material. I thank Killexams from the bottom of my heart, and I will come to them for my next exam.
User: Tati*****

When I began preparing for the MB-910 exam, I found it tough to manage my time effectively for practice. However, I found a solution by taking help from the study guide and the Official Certification Guide. The MB-910 practice test that I found was fantastic and covered all the topics smoothly and pleasantly. With little effort, I could get through most of them, answered all the questions in just 81 minutes, and got a score of 97. Thanks to Killexams.com for their priceless steering, I felt really happy and satisfied.

MB-910 Exam

Question: I want to pass MB-910 exam, What should I do?
Answer: Killexams test prep greatly help you to pass your exam. These MB-910 exam questions are taken from actual exam sources, that's why these MB-910 exam questions are sufficient to read and pass the exam. Although you can use other sources also for improvement of knowledge like textbooks and other aid material these MB-910 questions are sufficient to pass the exam. After registering at the killexams.com website, download the full MB-910 exam version with a complete MB-910 question bank. Memorize all the questions and practice with the Exam simulator again and again. You will be ready for the actual MB-910 test. All the MB-910 questions and answers are up to date with the latest MB-910 syllabus and exam contents.
Question: What should I do if my killexams account expires?
Answer: You can contact live chat or sales via email address to get a special discount coupon to renew your account. You can still use PDF and VCE after your account expires. There is no expiry of MB-910 PDF and VCE that you have already downloaded. Killexams exam PDF and Exam simulator keep on working even after expiry but you can not download updated test files after your account expires. But the previous one keeps on working. And there is no limit on several times you practice the questions.
Question: Can I find actual test questions Questions & Answers to MB-910 exam?
Answer: Yes. You will be able to download up-to-date actual test questions and answers to the MB-910 exam. If there will be any update in the exam, it will be automatically copied in your download section and you will receive an intimation email. You can memorize and practice these questions and answers with the VCE exam simulator. It will train you enough to get good marks in the exam.
Question: Can I practice with VCE on my computer?
Answer: Of course, you can Install Killexams Exam Simulator on your computer with Windows operating system. You can follow the steps give at https://killexams.com/exam-simulator-installation.html to install and open the exam simulator on your computer. The exam simulator is used to practice exam questions and answers.
Question: What are the requirements to pass MB-910 exam with little effort?
Answer: To pass MB-910 exam in little effort requires you to take MB-910 questions from killexams.com, read and practice over and over. Go to the killexams.com website, register, and download the full MB-910 exam version with a complete MB-910 question bank. Memorize all the questions and practice with the Exam simulator again and again. You will be ready for the actual MB-910 test within 24 hours.

Frequently Asked Questions about Killexams Practice Tests


Can I find practice questions Questions & Answers of MB-910 exam?
Yes. You will be able to download up-to-date MB-910 practice questions. If there will be any update in the exam, it will be automatically copied in your download section and you will receive an intimation email. You can memorize and practice these questions and answers with the VCE exam simulator. It will train you enough to get good marks in the exam.


Do you recommend me to use this great source of the latest practice questions?
Yes, we highly recommend these MB-910 questions to memorize before you go for the actual exam because this MB-910 question bank contains to date and 100% valid MB-910 question bank with a new syllabus.

Does killexams provide accurate answers?
Yes, the killexams team gets the answers verified by experts and keeps on improving the exam practice questions.

Is Killexams.com Legit?

Yes, Killexams is 100% legit in addition to fully trusted. There are several includes that makes killexams.com unique and reliable. It provides knowledgeable and completely valid exam dumps that contains real exams questions and answers. Price is small as compared to a lot of the services online. The questions and answers are up-to-date on typical basis through most recent brain dumps. Killexams account set up and product delivery is really fast. Data file downloading is unlimited and intensely fast. Aid is available via Livechat and Email address. These are the features that makes killexams.com a sturdy website that supply exam dumps with real exams questions.

Other Sources


MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Practice Test
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) PDF Download
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Exam Cram
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Practice Questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Exam Questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) exam
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Exam Questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) study tips
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) exam
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) real questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) education
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) information search
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) real questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) real questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) exam syllabus
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Practice Test
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) book
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) tricks
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Test Prep
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) techniques
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) information hunger
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Cheatsheet
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) outline
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) syllabus
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) cheat sheet
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) test
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) answers
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Practice Questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Study Guide
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) tricks
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Study Guide
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) test
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Cheatsheet
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) PDF Download
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Exam Questions
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) certification
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) PDF Braindumps
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Question Bank
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) PDF Download
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) teaching
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Test Prep
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) Cheatsheet
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) PDF Download
MB-910 - Microsoft Dynamics 365 Fundamentals (CRM) braindumps

Which is the best testprep site of 2024?

There are several Questions and Answers provider in the market claiming that they provide Real Exam Questions, Braindumps, Practice Tests, Study Guides, cheat sheet and many other names, but most of them are re-sellers that do not update their contents frequently. Killexams.com is best website of Year 2024 that understands the issue candidates face when they spend their time studying obsolete contents taken from free pdf download sites or reseller sites. That is why killexams update Exam Questions and Answers with the same frequency as they are updated in Real Test. Testprep provided by killexams.com are Reliable, Up-to-date and validated by Certified Professionals. They maintain Question Bank of valid Questions that is kept up-to-date by checking update on daily basis.

If you want to Pass your Exam Fast with improvement in your knowledge about latest course contents and topics, We recommend to Download PDF Exam Questions from killexams.com and get ready for actual exam. When you feel that you should register for Premium Version, Just choose visit killexams.com and register, you will receive your Username/Password in your Email within 5 to 10 minutes. All the future updates and changes in Questions and Answers will be provided in your Download Account. You can download Premium Exam questions files as many times as you want, There is no limit.

Killexams.com has provided VCE Practice Test Software to Practice your Exam by Taking Test Frequently. It asks the Real Exam Questions and Marks Your Progress. You can take test as many times as you want. There is no limit. It will make your test prep very fast and effective. When you start getting 100% Marks with complete Pool of Questions, you will be ready to take Actual Test. Go register for Test in Test Center and Enjoy your Success.