NS0-194 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Title: NetApp Certified Support Engineer (NS0-194)
Test Detail:
The NetApp Certified Support Engineer (NS0-194) exam is designed to validate the knowledge and skills required to support and troubleshoot NetApp storage systems and software. This certification is intended for individuals who work in technical support roles and provide assistance to customers with NetApp storage solutions.
Course Outline:
The NetApp Certified Support Engineer course provides participants with comprehensive knowledge and practical skills in supporting NetApp storage systems. The following is a general outline of the key areas covered in the certification program:
1. NetApp Storage Fundamentals:
- Introduction to NetApp storage systems and architecture
- Understanding storage protocols (NFS, CIFS, iSCSI, FCoE)
- NetApp Data ONTAP operating system overview
2. NetApp Hardware Support:
- Identifying and troubleshooting hardware components
- Installation and replacement procedures
- Configuring and managing disk shelves and controllers
3. Data ONTAP Administration and Configuration:
- Managing storage aggregates and volumes
- Configuring networking and storage protocols
- Implementing storage efficiency features (deduplication, compression)
4. Data Protection and Disaster Recovery:
- Configuring backup and restore operations
- Implementing snapshots and replication
- Understanding disaster recovery options and procedures
5. Performance Monitoring and Troubleshooting:
- Monitoring system performance and identifying bottlenecks
- Analyzing performance statistics and logs
- Troubleshooting common storage and network issues
6. Troubleshooting Storage Issues:
- Identifying and resolving storage-related problems
- Troubleshooting data access and connectivity issues
- Applying best practices for problem-solving
Exam Objectives:
The NetApp Certified Support Engineer (NS0-194) exam assesses candidates' ability to support and troubleshoot NetApp storage systems. The exam objectives include, but are not limited to:
1. Demonstrating knowledge of NetApp storage fundamentals and architecture.
2. Configuring and managing NetApp storage systems.
3. Troubleshooting storage-related issues and performance problems.
4. Applying best practices for data protection and disaster recovery.
Syllabus:
The NetApp Certified Support Engineer certification program typically includes instructor-led training and hands-on labs provided by NetApp or authorized training partners. The syllabus provides a breakdown of the topics covered throughout the course, including specific learning objectives and milestones. The syllabus may include the following components:
- Introduction to NetApp storage and NS0-194 exam overview
- NetApp Storage Fundamentals
- NetApp Hardware Support
- Data ONTAP Administration and Configuration
- Data Protection and Disaster Recovery
- Performance Monitoring and Troubleshooting
- Troubleshooting Storage Issues
- Exam Preparation and Practice Tests
- Final NetApp Certified Support Engineer (NS0-194) Certification Exam
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NS0-194
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Question: 50
A large amount of data was deleted from a volume. After a few hours, the space was still not available to NFS clients accessing the volume.
What are two reasons that would account for this problem? (Choose two.)
A . The client needs to re-scan the volume to detect the changes.
B . There is a thick-provisioned LUN in the volume.
C . The volume contains Snapshot copies that were taken before the data was deleted.
D . The deleted data was all deduplicated data.
Answer: AC
Question: 51
An administrator notices that the clustered Data ONTAP 8.2.3 controllers are less responsive than normal. You use On Command Performance Manager but do not
see obvious problems, yet, this particular issue is constant. Users are starting to complain.
Which tool would you use to collect data to help diagnose this issue?
A. Perfmon
B. Auto Support
A. Performance Archive
B. Perfstat
Answer: A
Question: 52
A customer mentions that after replacing a failed power supply, their FAS2220 system is now unavailable.
Which statement is correct In this scenario?
A . The FAS2220 system shut down after 15 minutes due to having only one power supply installed.
B . The FAS2220 system requires both power supplies properly functioning to serve data.
C . The power supply is not hot-swappable on a FAS2220.
D . The FAS2220 system requires that the power supply is replaced within two minutes after removal.
Answer: B
Question: 53
A 2-node cluster (Node-1 and Node-2) has suffered a takeover event. The down node (Node-1) is currently waiting for give back.
However, it is unsure if the node will boot successfully. The client suffer any data outage.
Which command would you use to perform the give back?
A . CLUSTER::> storage failover giveback -from node Node-2
B . CLUSTER::> storage failover giveback -of node Node-1-only-do-aggregates
C . CLUSTER::> storage failover giveback -of node Node-1-override-vetoes true cannot
D . CLUSTER::> storage failover giveback -of node Node-1-require-partner-waiting false
Answer: D
Question: 54
A customer discovers fault lights on both HA interconnect links in a 2-node cluster. The customer is concerned about the clusters ability to serve data.
Which statement is true in this scenario?
A . The HA interconnect links would automatically recover from this temporary state.
B . You should perform a takeover and serve the data in failover state.
C . ONTAP clustering does not depend on HA interconnect links and will continue to serve data.
D . You should reboot both nodes.
Answer: C
Question: 55
A customer created a new storage virtual machine (SVM) named "svm-nfs". They enabled only NFSv3 and created a new export policy called "Linux". In this
policy, they created a rule replacing the default rule that shows the host specifier to be IP address 172.16.100.0/24.
This configuration has worked well for the past two weeks for all Linux clients. A new Linux client is about to be put into production but it is not able to access the
NFS mount. The root user on this new client is not able to mount as well. They receive the "access denied" error.
Which statement is correct in this scenario?
A . The new clients IP address is not in the same subnet that is specified in the export policy rule.
B . The time on the controller is skewed by more than five minutes.
C . The volume is NTFS security style.
D . There is no export policy entry for the namespace for this export.
Answer: A
Question: 56
You have an aggregate with 10 TB of free space. You create a 5 TB volume with space-guarantee set to none and fractional reserve set to 0. Inside the volume, you
create a 100 GB space-reserved LUN.
In this scenario, how much free space is left in the aggregate?
A . 9.8 TB
B . 10 TB
C . 5 TB
D . 9.9 TB
Answer: D
Question: 57
You are planning to move to a newer clustered Data ONTAP version.
Which two resources should you review prior to the move? (Choose two.)
A . Upgrade Advisor
B . IMT
C . System Administration Guide for Cluster Administrators
D . Software Setup Guide
Answer: AB
Question: 58
Referring to the exhibit.
A database administrator explains that the backup job scheduled to complete by 7:00 AM is not completing as fast as expected. You log in to theFAS3240 system
and execute a few commands and obtain the output shown in the exhibit.
Which system resource would you eliminate as a eliminate as a problem based on the command output?
A . CPU
B . memory
C . network
D . disk
Answer: B
Question: 59
Your storage system has experienced a double-disk failure. When is this scenario considered to be in double-degraded mode?
A . when two disks failed in a single RAID group
B . when two disks failed on a single disk shelf
C . when two disks failed on a single aggregate
D . when two disks failed on a node
Answer: A
Question: 60
You started work at a company that uses ONTAP for storage. You want to verify that AutoSupport OnDemand is configured. In this scenario, which transport
protocol is used?
A . SMTP
B . HTTP
C . FTP
D . HTTPS
Answer: D
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